Terms and conditions last upfadted August 2024. In case of discrepancies, the terms and conditions found on your invoice supercede the terms and conditions on this page.
VAT
If applicable, the prices on your invoice include VAT for used products (“Brugtmoms”), and the buyer has no right to VAT deduction.
Purchases through Tradera
For purchases made via Tradera, please refer to your Tradera invoice for the exact amount paid in SEK including Tradera provision fee and before exchange costs.
Warranty
The warranty covers deviations from the product description reported immediately upon reception of the product.
The warranty does not cover any of the following:
- Defects or malfunctions when the product was sold as untested or defective.
- Defects or malfunctions which weren’t reported directly upon the reception of the product.
- Defects or malfunctions which are normal given the product’s age.
- Defects or malfunctions related to features not covered by the applied test procedure.
- Defects or malfunctions due to improper maintenance or misuse, including the use of original power supplies.
- Deviations in relation to the visual state of the product.
The buyer pays shipping cost related to returning the product due to a warranty claim. In the event that the warranty claim is found to be justified, Retrotrade carries the cost of returning the functioning item to the buyer if shipping was included in the original purchase.
In the event that the warranty claim is found to be unjustified, Retrotrade reserves the right to claim a service fee of 275 DKK per commenced hour prior to returning the product.
In order to raise claims related to transportation damage, the buyer must provide pictures of the boxes and wrapping.
Right of withdrawal
The buyer has 14 days right of withdrawal counted from the day of reception for products purchaed online. To exercise the right of withdrawal, the buyer must notify Retrotrade by email of his/her intent to withdraw.
The product(s) shall be returned without undue delay and in the same condition they were sold in. Shipping associated with the return of the product(s) shall be paid by the buyer. Upon reception of the product, Retrotrade performs a test to confirm the condition of the product(s). The cost associated with testing will be deducted from the returned amount based on time spent. The buyer is liable for any damage to the returned product(s). The original shipping fee will not be refunded.
Test procedures
The items are tested in accordance with the information in the listing.
- Vintage computers in general: Basic power-on test.
- Commodore 64/128: Tested with diagnostics cartridge and with a keyboard tester. The test covers video output, sound output, disk and cassette ports, cartridge port and joystick port. The total test cycle lasts around 5 minutes.
- Vintage tape software: Basic verification that the software loads until start screen. Only one side of the tape is tested. Vintage tape software sold as “untested” or “unconfirmed” failed to load with the applied azimuth setting.
- Cables: Not tested.
- Vintage power supplies: Tested either with the related equipment or with a PSU tester, which tests voltages under load. The test cycle lasts 20 minutes.
- Vintage media sold as “untested” have not been subject to any kind of test.
Please refer to the section Test procedures for an in-depth description of the tests performed on each device.
Important
Using old electronic equipment is at your own risk, and Retrotrade is not liable for any direct or indirect damage entailing from electric malfunctioning.
It is strongly recommended not to use original power supplies with vintage equipment, as this may damage the products.
Never leave any retro equipment powered on due to fire hazard.s they may catch fire.